MFMEC Terminates United Healthcare Contract
Other United Heathcare Articles
Contact Information for United Healthcare:
Call: 1-866-222-3411 or
1-800-377-5170 or
call the UHC Customer Service number on the back of your UHC card
We are open every day!*
(Summer Hours begin Memorial Day Weekend)
Monday-Friday 8:30-8:00*
Saturday 9:00 - 8:00
Sunday 12:00 - 6:00
Hours Fall/Winter 2007-08
(Winter Hours Begin Labor Day)
Monday-Friday 8:30-7:00
Saturday 9:00-7:00
Sunday 12:00-6:00
(Patients are requested to arrive at least 30 minutes prior to closing if at all possible)
*Marble Falls Minor Emergency Center is Open 361 days every year. The only official holidays for the clinic are Thanksgiving, Christmas, New Years and Easter. Under exceptional circumstances, the clinic may be closed due to severe weather or staffing shortages. Unscheduled closures are extremely rare and unforeseeable events.
United Heathcare Singled Out for Violations of Texas Insurance Law
The cover story for the February 2008 Texas Medicine , the monthly journal published by the Texas Medical Association, identifies United Healthcare as the only insurance company in Texas to be fined for repeated violations of Texas state insurance "Prompt Payment Law". Not only is United the only insurance company to be fined for violations of Texas's prompt pay laws, but it has been fined repeatedly for these violations. As recently as November of 2007, United was fined 4.4 million for complaint log violations.
We feel it is important that our patients be fully informed when they make insurance decisions. Although these decisions are sometimes made for our patients by their employer, often our patients have choices about what insurance company they use.
Insurance companies often do not deal with providers in a fair manner. Insurance companies that have a reputation for not dealing fairly with providers are likely to see the best providers leaving their networks. When providers make decisions to not participate in certain insurance networks, it is never a decision made lightly but one they feel they are forced to make.
For more information see the February issue of Texas Medicine: 'They Sat on Our Money': TDI Repeatedly Fines UnitedHealthcare for Late Claims Payment or Health Plans are Failing Patients.